If we haven't answered your question, please contact us so we can find a solution for you.

Q.  What is the maximum package weight you are able to handle?
A.  We are able to take packages that are up to 25lbs.

Q.  What are the package dimensions that you are able to handle?
A.  We can handle 5in deep, 12in wide and 18in long (5x12x18 inches).  Call us to see if we can accommodate handle your larger item.

Q.  Do you deliver even if it rains or snows?
A.  All of our deliveries are subject to weather and traffic conditions.

Q.  Why is your same day rates to the Lower Mainland from Victoria more expensive than similar services?
A.  We prioritize your delivery and go directly to your destination from Victoria.

Q.  Do you have fuel surcharges?
A.  A motorcycle does not consume as much fuel as a automobile does, so we do not have fuel surcharges.

Q. Do you go point to point in the Lower Mainland?
A. At this time, we focus our business from Victoria to Vancouver Island and the Lower Mainland only.

Q. Do you offer overnight services to the Lower Mainland?
A.  Not at this present time.

Q.  What if there is a long line-up at the Ferries?
A.  Regardless of traffic, we have guaranteed boarding on the BC Ferries.

Q.  What is your specialty?
A.  We primarily use motorcycles for our services so we can get your shipment there directly and faster.

ISLAND MOTORCYCLE EXPRESS
#201-1290 Broad Street
250-414-7489
info@islandmotorcycleexpress.com